SLAs, SLOs, SLIs
Back: Site Reliability Engineering
The foundational framework for defining and measuring service reliability. SLIs measure what matters, SLOs set targets based on user expectations, and SLAs formalize contractual commitments. Together they provide an objective basis for reliability decisions.
Concepts
- SLI (Service Level Indicator)
- SLO (Service Level Objective)
- SLA (Service Level Agreement)
- Choosing SLOs
- The Nines